PTCPM010

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Benchmarking & Process Mapping
___ PTCPM010 (1.0 Days ->7 PDU)

You think you are good ? why dont you find out !
 

Overview
Benchmarking: the process of identifying, learning, and adapting outstanding practices and processes from any organization, anywhere in the world, to help an organization improve its performance. Benchmarking gathers the tacit knowledge-the know-how, judgments, and enablers-that accelerate improvements. In order to improve a situation , you need to know where you are , where you start or in another way , what is the baseline.
The Process Mapping module of the course will teach you how to identify and map these process activities so that you can have a true picture of how a process works. Once a process is mapped, you can then find where the process breaks down, where there are bottlenecks, and where there are opportunities for improvement.

Our Course
Designed for managers who want to use this dynamic improvement tool to drive organizational improvement, this fast-paced, one-day session, introduces participants to the latest benchmarking approaches and prepares managers with the necessary skills, tools, and techniques to conduct mini-benchmarking studies. This training course showcases proven applications and real-life experiences of best-in-class organizations.
To be able to establish what you will benchmark , you will need to understand what are your key process and metrics that are meaningful for your organization. By learning how to map your process, we will be able to identify key measure points . At the end of this course you will be capable to develop a benchmarking plan.

Coverage

  • Defining Benchmarking
  • When to Benchmark
  • Defining process map
  • Developing a Benchmarking plan

Some Customers
Robotel
Small & Medium size
companies
Cascade
GuangDong Nortel
BMW F1
HK Housing Authorities

NOTE: PMP you get 7 PDU for this course

Who Should Attend

  • Project Managers
  • Engineers/ IT professionals
  • Operation /Process leaders
  • Buyers/ Purchasing managers
  • Marketing/Customer service Managers
  • Quality managers
  • Finance managers
  • Supply Chain managers

Ask for a quote

  • Training at your Location
  • Training offsite
  • Cost $Cnd/Day + Tutor travel & living expenses


Price does not include exam fee
For More Info Click Here


 Our Facilitator
Sylvain Gauthier is a bilingual professional specializing in project management in the field of new product and business development. He holds a MBA from the Universite de Montreal and attained his PMP qualification in 1998. Sylvain has a solid background and extensive experience in business,planning, cost management and the implementation of project management office for large corporations. For the past 15 years he has worked with project teams with telecom service providers, equipment manufacturer, IT, TV broadcasting and e-business in Canada, US, Europe and Asia.

Why this course from us is the best in the Market ?

  • Developed and deliver by consultants who had to perform many benchmarking studies for different type of business units, this method is practical and applicable by professionals very quick!
  • The training is focusing on preparing the participants to develop a benchmarking plan that will be useful for improvements versus current results. It is not intended to make you look better then you are , sorry!
  • We will use actual case for hands on workshop so no pie in the sky discussion !
Last Updated ( Tuesday, 04 November 2008 10:16 )